Smart Sleep Coach will close after November 30, 2026. Customers with an annual or 3-month subscription that remains active after this date will automatically receive a pro-rated refund for the unused subscription time from whoever originally processed the payment, either Apple, Google, or Paddle. No refund request is required.
Note: This article covers Smart Sleep Coach subscription refunds and refund timing. It does not cover refunds for subscriptions that ended before November 30, 2026.
Understanding the Smart Sleep Coach closure
Smart Sleep Coach will close on November 30, 2026.
- If your annual or 3-month subscription still has unused time after November 30, 2026, you will automatically receive a pro-rated refund.
- A pro-rated refund is a refund calculated for the unused portion of your subscription still left after the app closes.
- You do not need to request this refund.
- The refund will be issued by the company that originally processed your subscription payment.
- You will continue to have full access to the Smart Sleep Coach app until the end of day on November 30, 2026.
- All auto-renewals have been stopped, so you will not be charged again for app access.
How your refund will be processed
Apple subscription: iPhone or iPad
Apple will issue your refund.
- Processing will begin within approximately 14 business days after the app closes.
- Your bank may take up to 30 additional days to post the refund.
- Apple will email you a confirmation.
Google subscription: Android
Google will issue your refund.
- If you paid by card, the refund may take up to 10 days.
- If you were billed through your mobile carrier, the refund may take up to 60 days.
- The timing may vary depending on your payment method and provider.
Paddle subscription: Smart Sleep Coach website
Paddle will issue the refund to your original payment method.
- Refunds are usually processed within 3–5 business days after processing begins.
- If your card has changed or expired, your bank may forward the refund to your replacement account or issue a check.
- If you paid through PayPal and have closed your PayPal account, contact Smart Sleep Coach Support.
Important refund information
Apple, Google, and Paddle set their own refund processing times and terms.
- The time it takes for the refund to appear may vary by payment method, bank, or mobile carrier.
- Keep any confirmation emails from Apple, Google, or Paddle for your records.
Frequently asked questions
Will I receive a refund automatically?
Yes you will receive a refund automatically if your annual or 3-month Smart Sleep Coach subscription has unused time left after November 30, 2026. The payment provider that originally charged you will automatically issue a pro-rated refund. You do not need to submit a refund request.
- Apple issues refunds for subscriptions paid through an iPhone or iPad.
- Google issues refunds for subscriptions paid through Android.
- Paddle issues refunds for subscriptions purchased on the Smart Sleep Coach website.
When will my refund arrive?
Refund timing depends on where you purchased your Smart Sleep Coach subscription. Apple refunds may take approximately 14 business days to process plus up to 30 days for your bank to post the payment; Google refunds may take up to 10 days by card or up to 60 days through a mobile carrier; Paddle refunds are usually processed within 3–5 business days.
- Apple will email you a refund confirmation.
- Google and Paddle processing times may vary according to their terms and your payment method.
- Contact Smart Sleep Coach Support if you paid through PayPal and have since closed your PayPal account.
For questions about the Smart Sleep Coach closure or refunds, visit Smart Sleep Coach Support.