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My Schedule Isn’t Working or I Get an Error When Tracking Sleep

Updated

If your schedule looks off or you’re getting errors when trying to start a nap or log sleep, it may be related to your device’s time settings.

Steps to fix schedule issues:

  1. Check your phone’s time zone settings
    1. Go to your phone’s Settings > Date & Time
    2. Make sure Set Automatically is turned ON
    3. This ensures your device adjusts for daylight savings and time zone changes
  2. Check the app’s time zone setting
    1. Open the Smart Sleep Coach app
    2. Go to Settings
    3. Scroll down and confirm that your time zone is correct
  3. Restart the app
    1. Sometimes, a quick force-close and reopen can reset the schedule view

Tip: An incorrect time zone is one of the most common reasons tracking fails or naps appear at the wrong time. Ensuring both device and app time zones are synced solves this quickly!